Terms & Conditions

Last updated: 1st June 2026

This Terms and Conditions document constitutes an electronic record created and maintained in accordance with the provisions of the Information Technology Act, 2000, applicable rules framed thereunder, and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, as amended from time to time. This electronic record is generated through a computer system and, for the purposes of applicable law, does not require any physical, electronic, or digital signature for its validity or enforceability.

1. Acceptance of Terms and Binding Agreement

These Terms and Conditions ("Terms") constitute a legally binding agreement between You and , operating under the trade name , governing Your access to and use of the Platform available at https://tkcbazaar.com together with all associated websites, applications, interfaces, features, technologies, functionalities, communications, and services made available by the Company from time to time. By accessing, browsing, registering on, interacting with, or otherwise using the Platform in any manner whatsoever, You acknowledge and agree that You have carefully reviewed these Terms and that You voluntarily agree to be bound by them without limitation, qualification, modification, or reservation.

The Company makes the Platform available subject to Your acceptance of these Terms. Your access to the Platform constitutes valuable consideration sufficient to support the formation of a legally enforceable contract between You and the Company. If You do not agree to any provision contained herein, whether in whole or in part, You must immediately discontinue all access to and use of the Platform. Continued use of the Platform shall be deemed conclusive evidence of Your acceptance of these Terms and Your intention to be legally bound by them.

You acknowledge and agree that these Terms govern all present and future interactions between You and the Company relating to the Platform unless expressly superseded by a separate written agreement executed by authorized representatives of both parties. No oral statement, representation, promise, communication, or course of dealing shall modify or override these Terms unless expressly documented in writing by the Company.

The Company reserves the right, at its sole and absolute discretion, to amend, revise, supplement, replace, modify, update, discontinue, remove, or otherwise alter these Terms at any time and for any reason deemed appropriate by the Company. Such modifications may be made to reflect operational requirements, technological developments, business decisions, legal obligations, regulatory requirements, marketplace practices, risk management considerations, or any other circumstances affecting the Platform or its users.

Any revised version of these Terms shall become effective immediately upon publication on the Platform unless otherwise stated by the Company. It is Your responsibility to periodically review the Terms to remain informed of any modifications. Your continued access to or use of the Platform following publication of revised Terms shall constitute Your irrevocable acceptance of the revised version and agreement to remain bound by the same.

To the maximum extent permitted by applicable law, the Company reserves the right to refuse access to the Platform, suspend functionality, restrict services, terminate accounts, or discontinue availability of any feature where acceptance of these Terms cannot be reasonably established or where continued access would be inconsistent with the Company's operational, legal, regulatory, compliance, or business requirements.

2. Definitions and Interpretation

For the purposes of these Terms, unless the context otherwise requires, references to the "Company," "We," "Us," or "Our" shall mean , including its affiliates, subsidiaries, successors, assigns, licensors, service providers, contractors, representatives, officers, directors, employees, and authorized agents. References to the "Platform" shall include https://tkcbazaar.com, all associated domains, mobile applications, interfaces, APIs, software systems, technologies, content repositories, databases, communication channels, and related services provided by the Company.

References to the terms "User," "You," or "Your" shall mean any individual, natural person, legal entity, corporation, partnership, limited liability partnership, trust, association, government body, proprietorship, organization, institution, or other person accessing, browsing, registering with, interacting with, or using the Platform in any capacity whatsoever, whether directly or indirectly.

References to a "Seller" shall mean any independent merchant, vendor, manufacturer, distributor, wholesaler, retailer, service provider, business enterprise, brand owner, or commercial entity utilizing the Platform for the purpose of offering, advertising, displaying, promoting, marketing, or making available products or services to Users. Sellers shall remain independent parties and shall not be deemed employees, representatives, agents, partners, franchisees, or affiliates of the Company solely by virtue of their use of the Platform.

The headings, titles, section numbers, captions, and organizational structures used in these Terms are included solely for convenience and reference purposes and shall not affect the interpretation, construction, scope, meaning, or enforceability of any provision. References to singular terms shall include the plural and vice versa where the context reasonably permits. References to one gender shall include all genders unless expressly limited by context.

Any reference to applicable law shall include statutes, regulations, rules, notifications, circulars, judicial precedents, governmental directives, administrative interpretations, amendments, replacements, consolidations, and reenactments thereof as may exist from time to time. Any ambiguity in interpretation shall be resolved in a manner that preserves the validity and enforceability of the affected provision to the maximum extent permitted under applicable law.

Where any provision of these Terms grants discretion, authority, judgment, determination, assessment, evaluation, or approval rights to the Company, such rights may be exercised by the Company in good faith and in accordance with its operational, legal, compliance, security, risk management, and business objectives, and such determinations shall be deemed final unless prohibited by applicable law.

3. Eligibility and Legal Capacity

Access to and use of the Platform is available only to persons who possess the legal capacity to enter into binding agreements under applicable law. By accessing or using the Platform, You represent, warrant, and undertake that You possess all legal rights, authority, permissions, approvals, and capacity necessary to enter into and perform obligations arising under these Terms.

If You access the Platform on behalf of a company, organization, partnership, trust, institution, government body, or other legal entity, You represent and warrant that You possess sufficient authority to legally bind such entity to these Terms. In such circumstances, references to "You" shall include both the individual acting on behalf of the entity and the entity itself. You further agree that the Company may reasonably rely upon such representations without conducting independent verification unless otherwise required.

The Company reserves the right to require documentary evidence, business registrations, licenses, tax registrations, authorization letters, identification records, or other supporting documentation necessary to verify eligibility, authority, identity, legal status, or compliance. Failure to provide requested information may result in suspension, restriction, rejection, or termination of access to the Platform.

You agree that You shall not access or use the Platform if Your access is prohibited under applicable law, if You are subject to sanctions or legal restrictions that prevent use of the Platform, or if You have previously been suspended, restricted, or removed from the Platform and have not received written authorization from the Company permitting renewed access.

The Company shall have no obligation to permit continued access where eligibility requirements cannot be satisfactorily verified. The Company may impose additional eligibility criteria for specific services, features, account categories, business activities, marketplace functions, or commercial transactions where reasonably necessary to ensure compliance, security, operational integrity, or risk mitigation.

Any misrepresentation concerning identity, authority, eligibility, legal capacity, organizational status, or authorization shall constitute a material breach of these Terms and may result in immediate suspension, account termination, transaction cancellation, legal action, or any other remedy available to the Company under applicable law.

4. User Accounts, Registration and Identity Verification

Certain features and functionalities of the Platform may require the creation and maintenance of a registered user account. During registration and throughout Your use of the Platform, You agree to provide information that is true, accurate, current, complete, and not misleading. The Company may rely upon information submitted by You for operational, security, compliance, communication, verification, and account management purposes.

You acknowledge that the Company reserves the right to verify information submitted by Users through manual review processes, automated verification systems, third-party service providers, governmental databases, public records, business registries, telecommunications providers, financial institutions, or other lawful sources deemed appropriate by the Company. Such verification may occur at any time before, during, or after account creation.

You shall be solely responsible for maintaining the confidentiality, integrity, and security of Your login credentials, authentication mechanisms, passwords, recovery information, security questions, verification codes, and other account access tools. The Company shall not be liable for losses resulting from unauthorized account access arising from Your failure to adequately secure such information.

You agree to immediately notify the Company at support@tkcbazaar.com upon becoming aware of any suspected unauthorized access, security incident, credential compromise, account misuse, identity theft, suspicious activity, or unauthorized transaction relating to Your account. Failure to promptly notify the Company may affect the Company's ability to investigate, mitigate, or respond to the reported incident.

The Company reserves the right to suspend, freeze, restrict, limit, review, investigate, deactivate, or terminate accounts where fraudulent activity, suspicious conduct, policy violations, identity concerns, compliance issues, legal risks, security threats, operational concerns, or other circumstances warrant such action. Such measures may be taken with or without prior notice where reasonably necessary.

Users acknowledge that the Company may maintain records relating to account creation, authentication activity, communications, verification procedures, account modifications, transaction histories, and security events for purposes including compliance, fraud prevention, dispute resolution, risk management, operational analysis, and legal obligations.

5. Nature of Marketplace Services

The Platform operates as a technology-enabled marketplace designed to facilitate commercial interactions between Users and independent Sellers. The Platform provides technological infrastructure through which Sellers may advertise, promote, display, offer, market, and make available products or services to Users. The Company's role is limited to facilitating access to marketplace functionality and related technological services.

Unless expressly stated otherwise in writing, the Company is not a manufacturer, producer, importer, exporter, distributor, wholesaler, retailer, reseller, owner, supplier, custodian, or direct seller of products listed by independent Sellers on the Platform. The Company does not take title to products merely because such products are displayed, marketed, advertised, or transacted through the Platform.

Users acknowledge that Sellers operate independently and retain sole responsibility for their commercial activities, product representations, business practices, legal compliance, contractual commitments, intellectual property rights, marketing content, and commercial obligations. The Company does not create an agency relationship, partnership, employment relationship, joint venture, franchise arrangement, fiduciary relationship, or representative capacity between itself and any Seller.

The Company reserves the unrestricted right to determine how marketplace information is organized, categorized, ranked, displayed, recommended, promoted, highlighted, filtered, prioritized, or otherwise presented to Users. Display rankings may be influenced by operational, commercial, technological, analytical, promotional, engagement-related, quality-related, or other marketplace factors determined by the Company.

The Company may introduce, modify, discontinue, replace, suspend, or remove marketplace features, services, functionalities, technologies, integrations, operational processes, commercial programs, account categories, eligibility criteria, participation requirements, or technical capabilities at any time. Nothing contained herein shall be interpreted as guaranteeing the continued availability of any specific feature or service.

Users further acknowledge that access to the Platform does not create any vested right, property interest, entitlement, guaranteed business opportunity, commercial expectation, revenue assurance, visibility commitment, marketplace ranking guarantee, or ongoing service obligation beyond those expressly required by applicable law.

6. User Obligations and Standards of Conduct

As a condition of using the Platform, You agree to conduct Yourself in a lawful, responsible, professional, ethical, and respectful manner at all times. You shall comply with all applicable laws, regulations, governmental directives, court orders, industry standards, contractual obligations, and marketplace requirements relating to Your use of the Platform.

You shall not use the Platform in any manner that could interfere with, disrupt, degrade, impair, overload, compromise, damage, disable, or otherwise adversely affect the Platform, its infrastructure, technologies, databases, software systems, networks, communications systems, security mechanisms, operational processes, or other users. Any activity capable of causing technical, operational, legal, financial, compliance, reputational, or security risks may be restricted or prohibited by the Company.

You shall not engage in any conduct involving fraud, deception, misrepresentation, impersonation, identity misuse, unauthorized access, unlawful data collection, circumvention of security controls, manipulation of marketplace systems, abuse of promotional programs, or exploitation of technical vulnerabilities. The Company reserves broad discretion to determine whether conduct constitutes abuse or misuse of the Platform.

You agree not to upload, publish, transmit, distribute, display, submit, communicate, or otherwise make available any content that is unlawful, defamatory, abusive, threatening, discriminatory, deceptive, misleading, fraudulent, infringing, harmful, malicious, obscene, objectionable, or otherwise inconsistent with applicable laws or the legitimate interests of the Company and its users.

The Company reserves the right, but not the obligation, to monitor activity occurring on the Platform for purposes including security management, fraud prevention, operational analysis, quality assurance, compliance verification, dispute investigation, risk assessment, and enforcement of these Terms. Nothing contained herein shall be interpreted as creating an obligation upon the Company to actively monitor all activities occurring on the Platform.

Any violation of these obligations may result in warnings, content removal, transaction restrictions, account suspension, permanent termination, legal proceedings, claims for damages, reporting to competent authorities, or any other action deemed appropriate by the Company under the circumstances.

7. Orders, Transactions and Commercial Dealings

The Platform enables Users to identify, evaluate, communicate regarding, and place orders for products or services made available by independent Sellers. Any order submitted through the Platform shall constitute an offer by the User to purchase the applicable product or service subject to these Terms, applicable laws, operational requirements, verification procedures, and any conditions imposed by the relevant Seller. Submission of an order does not guarantee acceptance, fulfillment, completion, or execution of the transaction.

The Company reserves the right, either independently or upon the request of a Seller, to review, verify, suspend, delay, reject, limit, cancel, refuse, investigate, or otherwise take action concerning any order, transaction, account activity, communication, request, or commercial interaction occurring through the Platform where such action is deemed necessary for fraud prevention, risk management, compliance obligations, operational integrity, security concerns, technical limitations, legal requirements, marketplace protection, or other legitimate business purposes.

Users acknowledge that products, services, listings, descriptions, specifications, images, availability information, commercial representations, technical details, and other transactional content displayed on the Platform may be modified, updated, corrected, revised, withdrawn, discontinued, or removed at any time without prior notice. The Company shall not be obligated to maintain any particular listing, product category, service offering, promotional campaign, or commercial arrangement for any specified period.

The Company may establish operational procedures governing order verification, identity confirmation, transaction validation, fraud screening, account reviews, commercial risk assessments, purchase limitations, geographic restrictions, quantity restrictions, eligibility requirements, and similar processes intended to safeguard the Platform and its users. Users agree to cooperate with such procedures and provide information reasonably requested by the Company.

Users further acknowledge that commercial transactions conducted through the Platform may be subject to circumstances beyond the Company's control, including supplier limitations, inventory fluctuations, technical disruptions, legal restrictions, governmental actions, infrastructure failures, market conditions, and operational dependencies affecting transaction processing. The Company shall not be responsible for the occurrence of such circumstances.

Nothing contained within these Terms shall be interpreted as creating a guarantee that any particular order will be accepted, processed, fulfilled, completed, honored, or executed. The Company retains broad discretion in administering marketplace operations and preserving the integrity of its commercial ecosystem.

8. Payments and Financial Transactions

Users agree that all payments relating to products, services, subscriptions, fees, charges, or commercial transactions conducted through the Platform shall be made using payment methods authorized and supported by the Platform from time to time. The Company reserves the unrestricted right to modify, add, remove, restrict, suspend, or discontinue payment methods, payment technologies, transaction procedures, settlement mechanisms, verification requirements, and related financial processes without prior notice.

The Company may utilize independent third-party payment gateways, banking institutions, payment aggregators, payment processors, financial technology providers, telecommunications providers, authentication systems, verification services, fraud detection technologies, and related service providers for the purpose of facilitating transactions. Users acknowledge that such third parties operate independently and may be governed by their own terms, conditions, policies, procedures, and operational requirements.

By initiating a payment transaction, You represent and warrant that You possess all necessary rights, permissions, authority, approvals, and legal entitlement required to use the applicable payment instrument. You further represent that all payment information submitted through the Platform is accurate, complete, current, authorized, and lawful. The Company may rely upon such representations without conducting independent verification except where required by law or deemed necessary by the Company.

Users acknowledge that payment transactions may be subject to delays, interruptions, technical failures, processing errors, communication failures, banking restrictions, authentication issues, regulatory requirements, network disruptions, risk management procedures, fraud prevention mechanisms, security reviews, settlement limitations, and other circumstances beyond the reasonable control of the Company. The Company shall not be liable for losses resulting from such circumstances.

The Company reserves the right to suspend, reverse, investigate, refuse, reject, limit, block, or otherwise restrict payment transactions where fraud concerns, security risks, compliance obligations, legal requirements, suspicious activities, operational concerns, or marketplace protection considerations warrant such action. Users agree to cooperate with any investigation or verification process conducted in connection with payment activities.

Nothing contained within these Terms shall be interpreted as creating a banking relationship, fiduciary relationship, escrow arrangement, financial advisory relationship, lending relationship, deposit relationship, investment relationship, or similar financial obligation between the Company and any User. The Company's role is limited to facilitating technological infrastructure supporting marketplace transactions.

9. Intellectual Property Rights

The Platform, together with all associated technologies, software systems, source code, object code, databases, designs, layouts, interfaces, graphics, logos, trademarks, trade names, service marks, content, compilations, documentation, functionalities, features, methodologies, business processes, visual elements, audio elements, video elements, proprietary information, trade secrets, and intellectual creations embodied therein, constitutes valuable intellectual property owned by or licensed to .

All rights, title, interests, ownership rights, proprietary rights, and intellectual property rights relating to the Platform shall remain exclusively vested in the Company or its licensors. Except for the limited right to access and use the Platform in accordance with these Terms, no ownership interest, license, authorization, assignment, transfer, waiver, or grant of rights shall be deemed to arise by implication, estoppel, operation of law, or otherwise.

Users shall not directly or indirectly reproduce, copy, duplicate, modify, adapt, translate, distribute, publish, transmit, display, license, sublicense, commercialize, exploit, reverse engineer, decompile, disassemble, extract, scrape, mirror, frame, create derivative works from, or otherwise utilize any portion of the Platform or its intellectual property without the prior written authorization of the Company.

Any unauthorized use of the Company's intellectual property may constitute infringement of intellectual property rights and may result in civil liability, injunctive relief, equitable remedies, statutory damages, criminal proceedings, regulatory action, or any other remedy available under applicable law. The Company expressly reserves all rights not specifically granted under these Terms.

Users acknowledge that trademarks, logos, service marks, trade names, product names, business identifiers, branding elements, and intellectual property belonging to independent Sellers or third parties remain the property of their respective owners. The inclusion of such materials on the Platform shall not be interpreted as creating ownership rights, licenses, endorsements, sponsorships, affiliations, partnerships, or authorizations unless expressly stated otherwise.

The Company reserves the right to investigate, review, restrict, remove, disable, or take any other action concerning content, listings, materials, or activities that may infringe intellectual property rights or violate applicable intellectual property laws, whether upon receipt of a complaint or through independent review.

10. Disclaimer of Warranties

To the maximum extent permitted under applicable law, the Platform and all associated technologies, functionalities, content, services, systems, interfaces, communications, information, features, and materials are provided on an "AS IS", "AS AVAILABLE", and "WITH ALL FAULTS" basis. The Company expressly disclaims all warranties, guarantees, representations, assurances, undertakings, and conditions of any kind, whether express, implied, statutory, customary, or otherwise.

Without limitation, the Company disclaims all implied warranties relating to merchantability, fitness for a particular purpose, satisfactory quality, accuracy, completeness, reliability, availability, security, compatibility, uninterrupted operation, non-infringement, title, quiet enjoyment, and freedom from errors or defects. Users acknowledge that access to and use of the Platform is undertaken entirely at their own risk.

The Company does not warrant that the Platform will operate continuously, without interruption, without delay, without errors, without technical failures, without downtime, without communication disruptions, without service degradations, or without security incidents. Access to the Platform may be affected by maintenance activities, infrastructure limitations, software updates, technological changes, operational requirements, third-party dependencies, or circumstances beyond the Company's control.

The Company does not guarantee that information made available through the Platform will always be accurate, complete, current, reliable, suitable, lawful, or error-free. Users are solely responsible for independently evaluating information obtained through the Platform and determining its relevance, suitability, reliability, and appropriateness for their intended purposes.

The Company further disclaims responsibility for acts, omissions, representations, conduct, statements, content, business practices, commercial decisions, contractual obligations, or operational activities of independent Sellers, third-party service providers, users, advertisers, technology partners, or external entities interacting with the Platform.

No advice, communication, information, statement, recommendation, support interaction, marketplace content, or assistance provided by the Company shall create any warranty, representation, guarantee, undertaking, or obligation not expressly set forth within these Terms.

11. Limitation of Liability

To the fullest extent permitted by applicable law, neither nor its affiliates, subsidiaries, officers, directors, employees, contractors, representatives, licensors, technology partners, service providers, successors, or assigns shall be liable for any indirect, incidental, special, exemplary, consequential, punitive, economic, reputational, or similar damages arising from or relating to the Platform, regardless of the legal theory asserted.

Such excluded damages shall include, without limitation, loss of profits, loss of revenue, loss of business opportunities, loss of anticipated savings, loss of goodwill, loss of reputation, loss of data, business interruption, operational disruption, system failures, communication failures, procurement costs, replacement costs, or other intangible losses, even where the possibility of such damages has been communicated or reasonably foreseeable.

The limitations contained herein shall apply regardless of whether liability is asserted under contract, tort, negligence, strict liability, statutory liability, equitable principles, consumer protection legislation, common law, regulatory obligations, or any other legal basis. The parties acknowledge that the allocation of risk reflected in these Terms forms an essential basis of the contractual relationship established hereby.

Users acknowledge that the Platform operates within a complex technological environment involving multiple third-party systems, infrastructure providers, telecommunications networks, hosting services, software dependencies, security mechanisms, payment systems, and external service providers. The Company shall not be responsible for failures arising from such dependencies where such failures occur beyond the Company's reasonable control.

Without prejudice to the foregoing provisions, and to the extent permitted under applicable law, the aggregate liability of the Company arising out of or relating to any claim, dispute, controversy, cause of action, or proceeding shall not exceed the total amount actually paid by the affected User to the Company in connection with the specific transaction directly giving rise to the claim.

Where applicable law prohibits exclusion or limitation of certain liabilities, such limitations shall apply only to the maximum extent legally permissible and shall not be construed as waiving rights that cannot lawfully be excluded.

12. Indemnification

You agree to fully defend, indemnify, and hold harmless , together with its affiliates, subsidiaries, officers, directors, employees, contractors, licensors, technology partners, service providers, representatives, successors, and assigns, from and against any and all claims, demands, actions, proceedings, investigations, liabilities, losses, damages, judgments, penalties, fines, costs, expenses, and legal fees arising directly or indirectly from Your access to, use of, or activities relating to the Platform.

This indemnification obligation shall include claims arising from violations of these Terms, breaches of applicable law, infringement of intellectual property rights, misuse of Platform functionality, fraudulent activities, negligent conduct, unauthorized activities, contractual breaches, false representations, inaccurate information submitted by You, or any other act or omission attributable to You.

The Company reserves the right, at its sole discretion and expense, to assume exclusive control of the defense and settlement of any matter subject to indemnification. In such circumstances, You agree to fully cooperate with the Company in the investigation, defense, settlement, negotiation, litigation, or resolution of the applicable matter.

You shall not settle, compromise, acknowledge liability concerning, or otherwise resolve any claim affecting the Company without obtaining the Company's prior written consent. Any unauthorized settlement shall not relieve You of Your indemnification obligations under these Terms.

The indemnification obligations contained herein shall survive suspension, termination, expiration, discontinuation of services, account closure, and cessation of use of the Platform to the maximum extent permitted by applicable law.

The rights and remedies available to the Company under this section shall be cumulative and in addition to any other legal, equitable, contractual, or statutory rights available under applicable law.

13. Suspension, Restriction and Termination

The Company reserves the absolute and unrestricted right, at its sole discretion and without assuming any obligation to provide prior notice, explanation, justification, compensation, or opportunity to cure, to suspend, restrict, limit, deactivate, disable, freeze, block, terminate, or otherwise discontinue any User account, transaction capability, marketplace privilege, communication feature, service functionality, or access to the Platform where the Company reasonably believes that such action is necessary, desirable, prudent, appropriate, or required in connection with operational integrity, legal compliance, regulatory obligations, security management, fraud prevention, risk mitigation, dispute resolution, business continuity, protection of intellectual property, enforcement of Platform policies, or preservation of the interests of the Company, its users, Sellers, partners, service providers, or other stakeholders.

Without limiting the generality of the foregoing, the Company may exercise its rights under this section where it reasonably suspects or determines that a User has violated these Terms, submitted inaccurate or misleading information, engaged in fraudulent or deceptive conduct, attempted unauthorized access to systems or data, abused Platform functionality, interfered with marketplace operations, infringed intellectual property rights, created legal or regulatory risks, engaged in conduct detrimental to the reputation or interests of the Platform, or otherwise acted in a manner inconsistent with the intended purpose of the Platform.

The Company may implement temporary or permanent restrictions affecting specific features, categories of services, transaction volumes, communication capabilities, account permissions, verification requirements, geographic access, payment functionality, or marketplace participation rights. Such restrictions may be imposed automatically through technological systems, manually through administrative review, or through a combination of both mechanisms. The Company shall not be obligated to disclose the criteria, methodologies, algorithms, investigative procedures, or internal assessments used in connection with such decisions.

Users acknowledge that suspension, restriction, or termination may occur as a result of legal requirements, governmental directives, court orders, regulatory inquiries, compliance obligations, cybersecurity concerns, technical incidents, operational disruptions, infrastructure limitations, third-party service interruptions, or other circumstances beyond the direct control of the Company. In such circumstances, the Company shall be entitled to take any action reasonably necessary to protect the Platform and comply with applicable obligations.

Termination or suspension of access shall not affect any accrued rights, obligations, liabilities, remedies, indemnities, representations, warranties, acknowledgments, waivers, limitations of liability, intellectual property protections, dispute resolution rights, confidentiality obligations, or other provisions which by their nature are intended to survive such termination. The Company may retain records, communications, account information, transaction histories, verification records, audit logs, and other data as required for legal, regulatory, operational, compliance, security, evidentiary, or business purposes.

The exercise or non-exercise of rights under this section shall not constitute a waiver of any rights available to the Company. The Company may pursue multiple remedies simultaneously or sequentially and may take any additional action available under applicable law to protect its interests, enforce these Terms, or address conduct deemed harmful to the Platform or its users.

14. Governing Law and Jurisdiction

These Terms, together with all matters arising out of or relating to the Platform, any transactions conducted through the Platform, the relationship between the parties, the interpretation of these Terms, the validity of these Terms, the enforcement of these Terms, and any rights, obligations, liabilities, claims, controversies, disputes, or proceedings connected thereto, shall be governed by and construed exclusively in accordance with the laws of India, without regard to conflict of law principles that might otherwise require application of the laws of another jurisdiction.

The parties expressly acknowledge and agree that the Platform is operated from India and that the Company's principal operational, administrative, and legal activities are conducted within India. Users accessing the Platform from locations outside India do so voluntarily and at their own initiative, and shall remain solely responsible for compliance with any local laws, regulations, restrictions, tax obligations, reporting requirements, import controls, export controls, licensing requirements, or legal obligations applicable within their respective jurisdictions.

Any dispute, claim, controversy, disagreement, cause of action, proceeding, suit, investigation, enforcement action, or legal matter arising directly or indirectly out of or relating to these Terms, the Platform, marketplace activities, account usage, communications, transactions, commercial dealings, or the relationship between the parties shall be subject to the exclusive jurisdiction of the competent courts located in West Singhbhum, Jharkhand, India.

Users irrevocably submit to the personal and exclusive jurisdiction of such courts and waive any objection based on inconvenience of forum, lack of jurisdiction, venue, territorial competence, or similar grounds. The parties further agree that any judgment, decree, order, award, injunction, or legal determination issued by such courts may be enforced in accordance with applicable law.

Nothing contained herein shall prevent the Company from seeking injunctive relief, equitable remedies, protective orders, interim relief, preservation orders, or similar legal remedies in any court of competent jurisdiction where necessary to protect its rights, intellectual property, confidential information, business interests, operational integrity, technological infrastructure, or legal position.

The governing law and jurisdiction provisions contained herein constitute a material component of the contractual arrangement between the parties and shall survive suspension, termination, expiration, discontinuation of services, account closure, or cessation of use of the Platform.

15. Grievance Redressal and Communications

The Company is committed to maintaining reasonable procedures for the receipt, review, assessment, investigation, management, and resolution of complaints, concerns, disputes, grievances, notices, legal communications, compliance requests, and other matters relating to the Platform. Users who wish to raise concerns regarding Platform operations, account activities, marketplace conduct, technical issues, intellectual property matters, contractual concerns, or other Platform-related issues may contact the Company using the communication channels specified herein.

All communications submitted by Users should contain accurate, complete, and sufficiently detailed information to enable effective review and assessment. The Company reserves the right to request additional information, supporting documentation, identity verification materials, transaction records, correspondence, declarations, authorizations, or other evidence reasonably necessary to evaluate and address the matter raised by the User.

Users acknowledge that the Company may establish internal procedures, verification requirements, investigation protocols, escalation mechanisms, review timelines, documentation standards, recordkeeping practices, and communication processes for the purpose of managing grievances and related matters. The Company shall be entitled to prioritize, categorize, investigate, defer, escalate, consolidate, or otherwise manage communications in accordance with its operational requirements and legal obligations.

Unless otherwise required by applicable law, the Company does not guarantee that every grievance, complaint, concern, request, allegation, dispute, or communication will result in a particular outcome, resolution, remedy, corrective action, or response timeframe. Any actions undertaken by the Company in response to a grievance shall be performed in good faith and in accordance with applicable operational, legal, regulatory, and compliance considerations.

Users may communicate with the Company through the following official contact channels:

Email: support@tkcbazaar.com
Phone: +91 70613 96679
Address: Block A-3, Sonua Road, Sonua / Moja Kodpos, West Singhbhum, Jharkhand - 833102

The Company reserves the right to maintain records of communications, complaints, requests, notices, investigations, and resolutions for legal, compliance, operational, evidentiary, quality assurance, and business continuity purposes. Such records may be relied upon by the Company in connection with future reviews, investigations, disputes, legal proceedings, or regulatory obligations.

16. Force Majeure

The Company shall not be liable for any delay, interruption, degradation of service, non-performance, partial performance, inability to perform, suspension of operations, technical failure, communication failure, data disruption, transaction interruption, or other adverse consequence arising directly or indirectly from events, circumstances, conditions, occurrences, or causes beyond the reasonable control of the Company, whether foreseeable or unforeseeable.

Such events may include, without limitation, natural disasters, earthquakes, floods, storms, fires, lightning strikes, epidemics, pandemics, public health emergencies, acts of God, war, terrorism, armed conflict, civil unrest, riots, labor disputes, strikes, lockouts, governmental actions, regulatory restrictions, judicial orders, sanctions, embargoes, infrastructure failures, telecommunications disruptions, internet outages, cyberattacks, denial-of-service attacks, malicious software incidents, hosting failures, cloud service disruptions, power failures, transportation interruptions, supply chain disruptions, or failures of third-party service providers.

Where a force majeure event occurs, the Company shall be entitled to suspend, delay, modify, restrict, prioritize, reallocate, discontinue, or otherwise adjust operations, services, functionalities, communications, obligations, technical resources, or commercial activities as reasonably necessary to respond to the circumstances and preserve operational continuity.

Users acknowledge that force majeure events may materially affect the availability, functionality, accessibility, performance, responsiveness, reliability, security, continuity, and operational capabilities of the Platform. The Company shall not be required to provide compensation, damages, refunds, credits, offsets, or other remedies solely because such effects arise from force majeure circumstances.

The Company's obligations affected by a force majeure event shall be deemed suspended for the duration of the event and for such additional period as may reasonably be required to restore operations, implement corrective measures, recover systems, stabilize services, or otherwise resume normal business activities.

Nothing contained herein shall require the Company to settle labor disputes, incur unreasonable expenditures, undertake commercially impracticable measures, expose itself to unacceptable risks, or continue operations where doing so would be unlawful, unsafe, technically infeasible, or commercially unreasonable.

17. Amendments and Modifications

The Company reserves the unrestricted right, at any time and in its sole discretion, to amend, revise, supplement, update, replace, modify, discontinue, remove, expand, consolidate, restate, or otherwise alter these Terms, any portion thereof, or any rights, obligations, procedures, requirements, standards, conditions, restrictions, or provisions contained herein. Such modifications may be implemented to address legal developments, regulatory requirements, technological changes, operational considerations, marketplace evolution, business strategies, risk management concerns, security considerations, or any other circumstances deemed relevant by the Company.

Users acknowledge that the Platform is a dynamic technological environment requiring ongoing adjustments to policies, contractual terms, operational procedures, security measures, and compliance frameworks. Accordingly, the Company shall not be required to obtain individual consent from Users prior to implementing modifications, except where applicable law expressly requires otherwise.

Revised versions of these Terms shall become effective immediately upon publication on the Platform unless a different effective date is expressly specified. Users are responsible for periodically reviewing the Terms and remaining informed regarding any updates, modifications, revisions, or amendments affecting their rights and obligations.

Continued access to, browsing of, interaction with, registration on, or use of the Platform following publication of revised Terms shall constitute conclusive evidence of acceptance of the revised Terms. Users who do not agree with any modification must immediately discontinue use of the Platform and cease all activities governed by these Terms.

No amendment, modification, waiver, representation, promise, assurance, or variation asserted by a User shall be binding upon the Company unless expressly documented in writing and executed by an authorized representative of the Company. Informal communications, customer support interactions, business discussions, negotiations, marketing materials, or operational correspondence shall not modify these Terms unless expressly stated otherwise.

The Company's failure to immediately enforce any provision following a modification shall not be interpreted as a waiver of rights, acceptance of non-compliance, or limitation upon future enforcement actions relating to such provision or any other provision contained within these Terms.

18. Entire Agreement, Severability and Miscellaneous Provisions

These Terms constitute the complete, exclusive, and entire agreement between You and concerning access to and use of the Platform and supersede all prior or contemporaneous negotiations, discussions, communications, understandings, representations, statements, proposals, arrangements, agreements, commitments, promises, and expectations relating to the same subject matter, whether oral, written, electronic, implied, or otherwise.

No representation, warranty, undertaking, assurance, statement, commitment, inducement, promise, or understanding not expressly contained within these Terms shall be binding upon either party. Users acknowledge that they have not relied upon any statement, representation, expectation, forecast, estimate, promise, or assurance not expressly incorporated into these Terms when deciding to access or use the Platform.

If any provision of these Terms is determined by a court, tribunal, regulatory authority, arbitrator, or competent governmental body to be invalid, illegal, unenforceable, void, or contrary to applicable law, such provision shall be interpreted, modified, limited, severed, or enforced to the maximum extent permitted by law so as to preserve the intent of the parties while maintaining the validity and enforceability of the remaining provisions.

The invalidity or unenforceability of any provision shall not affect the validity, legality, enforceability, effectiveness, interpretation, or operation of any other provision contained within these Terms. All remaining provisions shall continue in full force and effect and shall remain binding upon the parties.

The Company may assign, transfer, delegate, subcontract, novate, license, or otherwise dispose of its rights, interests, obligations, assets, operations, or contractual positions under these Terms without obtaining User consent, provided such assignment is permitted under applicable law. Users may not assign, transfer, delegate, sublicense, or otherwise dispose of their rights or obligations under these Terms without the Company's prior written consent.

These Terms shall be binding upon and inure to the benefit of the parties and their respective successors, permitted assigns, legal representatives, affiliates, subsidiaries, business divisions, acquirers, and authorized transferees. Any rights, remedies, protections, limitations, disclaimers, waivers, indemnities, acknowledgments, obligations, and provisions intended by their nature to survive shall continue to remain in effect following suspension, termination, expiration, account closure, discontinuation of services, or cessation of use of the Platform.